Who sees this: Administrator and Company Manager. Requires the Scale plan.The Tartini interface is in Portuguese. Screen and button names appear here exactly as on screen, with the translation in parentheses.
“Campos do contato” (Contact Fields) was previously called “Qualificação” (Qualification) internally. That old name no longer appears on this screen or on the contact record.
Create a field
By default, no fields are set up. Where to find it: Cérebro > Operações > Campos do Contato (Brain > Operations > Contact Fields).1
Open the form
Click Adicionar campo (Add field).
2
Define the key
Fill in Chave (identificador único) (Key (unique identifier)), for example
budget, with no spaces or special characters.3
Define the display name
Fill in Label (nome exibido) (Label (displayed name)), for example “Orçamento disponível”.
4
Choose the type
Select the expected format in Tipo do campo (Field Type): Texto (Text), Número (Number), Moeda (Currency), Data (Date), Sim/Não (Yes/No), E-mail, Telefone (Phone), or URL.
5
Write the question
Fill in Pergunta para coleta (Question to ask) with the exact question Tino will ask.
6
Mark whether it's required
Turn on Obrigatório (Required) if Tino should keep asking for this information before moving on.
7
Save
Click Adicionar (Add).
Key, label, and question can’t repeat across fields that are already set up. All three are required to save.
See the live conversation example
Next to the form, a panel simulates how Tino would collect these fields in a real conversation, and reacts to every field you add or edit, even before you save. Where to find it: Cérebro > Operações > Campos do Contato, Exemplo de conversa (Conversation Example) panel.With no fields set up, the panel shows an empty state asking you to add fields first.
Edit or delete a field
Where to find it: Cérebro > Operações > Campos do Contato, click any card in the list.1
Open the card
Click the field you want to change.
2
Adjust the data
Change the key, the label, the type, the question, or whether it’s required.
3
Save or delete
Click Salvar (Save), or Excluir (Delete) to remove the field, with confirmation.
The order of the fields is the order they were created in. There’s no manual reordering on this screen.
Frequently asked questions
Why do I sometimes see 'Qualificação' instead of 'Campos do contato'?
Why do I sometimes see 'Qualificação' instead of 'Campos do contato'?
The interface only has “Campos do contato” (Contact Fields). “Qualificação” is an old internal name that no longer appears for users.
Can I reorder the fields on the screen?
Can I reorder the fields on the screen?
There’s no reordering control. The order is the order of creation.
Does the field appear on the contact record even if the customer never talks to Tino?
Does the field appear on the contact record even if the customer never talks to Tino?
Yes. The team can also fill in the fields manually on the contact record.