Who sees it: only the Company Administrator. Available on all plans. The Tartini interface is in Portuguese. Screen and button names appear here exactly as on screen, with the translation in parentheses.
Filter by Period, Unit, and Channel
1
Choose the period
Use the tabs at the top of the screen. The window follows your subscription’s cycle, not the calendar month.
2
Filter by Unit
Click one or more Units. With nothing selected, the screen sums up the whole company.
3
Filter by channel
Check WhatsApp Business, WABA, or Chat Widget. With nothing selected, all channels are included.
Top Indicators
See Where Messages Come From
The Volume de mensagens (Message volume) chart shows daily activity, stacked by sender. The legend is clickable and splits Recebidas (cliente) (Received (customer)), Enviadas (atendente) (Sent (agent)), and Enviadas (IA) (Sent (AI)). Next to it, Quem envia (Who sends) shows the total distribution among the three senders for the period.See the Type of Content Exchanged
The Por tipo de conteúdo (By content type) table splits volume by format: Texto (Text), Imagem (Image), Áudio (Audio), Vídeo (Video), Documento (Document), Sticker, Reação (Reaction), Localização (Location), Contato (Contact), and Outro (Other), each with the total received, sent, and the sum.With no records for the chosen filter, the table shows Nenhum registro encontrado. (No records found.)
Compare Channels
Each active channel (WhatsApp Business, WABA, Chat Widget) gets a Por canal (By channel) card with conversations, messages, received, and sent, adding up what the team and Tino sent. With no messages in the period, the screen shows Nenhum canal com mensagens no período. (No channel with messages in the period.)Large numbers appear abbreviated, for example 1,2K or 1,0M.
Frequently Asked Questions
Can I see how much the messages cost here?
Can I see how much the messages cost here?
No. This screen shows volume, not credits. For the consumption statement, see Track your credit balance and statement.
Why am I the only one with access to this screen?
Why am I the only one with access to this screen?
It’s restricted to the Company Administrator.
How do I compare two months?
How do I compare two months?
Use the period tabs at the top of the screen. They follow your subscription’s cycle, so a month here may not match the calendar.
Which channels are included in this count?
Which channels are included in this count?
The same three from the screen’s filters: WhatsApp Business, WABA, and Chat Widget.