How to get access
API access is granted on request. To receive the technical documentation and credentials, contact the Tartini team through your account’s support channel. The team confirms what your integration needs and enables access.The API connection is part of the Scale and Enterprise plans. Inside Tartini, access tokens are created and revoked by the Administrator under Configurações > Integrações > Conexão via API (Settings > Integrations > API connection).
What already exists without the API
Before requesting access, check whether what you need is already available in the platform:- Webhooks: Tartini notifies your system every time a conversation is closed, with the contact’s data, the closing reason and, if you want, Tino’s summary and the message history. See Receive events in your system.
- Connectors: Tino looks things up and acts in your system during the conversation, through ready-made integrations or your company’s own MCP server. See Connect external tools to the AI.
- Webhook campaigns: your system sends each contact Tino should reach out to. See Trigger campaigns by webhook or by incoming message.