Who can see the list: Administrator, Company Manager, Area Manager, and Unit Manager. Editing, managing access, and deactivating are actions only the Administrator can do.The Tartini interface is in Portuguese. Screen and button names appear here exactly as on screen, with the translation in parentheses.
Understand statuses and access
Where to find it: Configurações > Empresa > Usuários (Settings > Company > Users). Each user appears with a status:- Ativo (Active): accesses the system normally.
- Inativo (Inactive): can no longer sign in, until reactivated.
- Pendente (Pending): received the invite and hasn’t created a password yet.
- Expirado (Expired): the invite has gone more than 24 hours without a response.
Add a user
You can invite someone new or link a person who already exists at the company to more areas and units. Where to find it: Configurações > Empresa > Usuários, Adicionar Usuário (Add User) button.1
Open the wizard
Click Adicionar Usuário.
2
Fill in the information
For a new person, enter Nome (Name) and E-mail (Email). To link someone who already exists, choose the user from the list.
3
Define access
Select the company, area, or unit, and choose the role for each one.
4
Confirm
Review the summary and click Confirmar (Confirm).
Access is hierarchical. Assign the role only at the highest level the person needs: everything below is automatically covered. For positions in different areas, assign each branch separately.
Resend the invite
Where to find it: Configurações > Empresa > Usuários, the user row’s options menu.1
Find the user
Find the row with Pendente or Expirado status.
2
Resend
Open the row’s options menu and click Reenviar convite (Resend invite).
The invite is marked as Expired 24 hours after it’s sent. Resending it gives the person a new deadline to create their password.
Deactivate or reactivate a user
Deactivating removes system access without deleting the person’s history. Where to find it: Configurações > Empresa > Usuários, the user row’s options menu.1
Open the menu
Click the user row’s options menu.
2
Choose the action
Click Inativar (Deactivate, for Ativo status) or Reativar (Reactivate, for Inativo status).
3
Confirm
Click Sim (Yes) in the confirmation window.
You can’t deactivate yourself, the account owner, or an invite that’s still pending. To remove someone from the company, deactivate them: there’s no way to delete a user.
Manage a user’s access
Where to find it: Configurações > Empresa > Usuários, options menu > Gerenciar acessos (Manage access).1
Open the panel
In the user row’s options menu, click Gerenciar acessos.
2
Adjust the tree
Check or uncheck company, areas, and units, and choose the role for each new selection.
3
Save
Click Salvar alterações (Save changes).
Only the Administrator can grant the Administrator role. An Area Manager or Unit Manager can only grant roles within their own structure. Every user needs at least one access: to block someone, use Inativar.
Frequently asked questions
How do I remove someone from the company?
How do I remove someone from the company?
Use Inativar, in the user row’s options menu. There’s no way to delete a user in the interface.
Why don't I see the option to resend the invite?
Why don't I see the option to resend the invite?
It only appears for users with Pendente or Expirado status.
Who can grant the Administrator role?
Who can grant the Administrator role?
Only someone who is already an Administrator. Company Manager, Area Manager, and Unit Manager don’t see this option.
Can an Area Manager grant access outside their area?
Can an Area Manager grant access outside their area?
No. Area Manager and Unit Manager can only grant roles within their own structure.