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WABA connects your business number through Meta’s official API and lets you send approved message templates.
Who connects: Administrator, Company Manager, Area Manager, and Unit Manager. Available on all plans, with usage-based billing.The Tartini interface is in Portuguese. Screen and button names appear here exactly as on screen, with the translation in parentheses.

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Before you connect

You need:
  • A Meta Business account with business verification completed.
  • A WhatsApp Business Account (WABA) created.
  • An exclusive phone number, not active on regular WhatsApp or on WhatsApp Business on a phone.
  • A 6-digit two-step verification PIN. If the number doesn’t have one yet, you create it during the connection. Write it down and keep it safe: it can’t be recovered later.
The number needs to be exclusive to the API. If it’s already active on another WhatsApp, unlink it before continuing.

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Get a business number

If you already have a number ready on WABA, skip to the next section. If not, Meta doesn’t sell numbers directly: you need a partner authorized by Meta, called a BSP (Business Solution Provider), who handles provisioning, porting, and support. The WABA screen lists Zenvia and 360Dialog as partners, each with its own steps and required documents, plus a link to Meta’s full partner list.
To hire a BSP you’ll need an active CNPJ (Brazilian company ID), a verified Meta Business account, and company documentation, plus a decision between registering a new number or porting one you already use.

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Connect through Meta, step by step

1

Open the WABA screen

Go to Configurações > Canais > WABA (Settings > Channels > WABA) and click Conectar ao WhatsApp (Connect to WhatsApp).
2

Confirm the prerequisites

In the prerequisites modal, check the list and click Já tenho tudo, conectar (I have everything, connect).
3

Fill in the channel details

Choose the Entidade (Entity) and give it a Nome do canal (Channel name).
4

Connect with Meta

Click Conectar com Meta (Connect with Meta). A Meta window opens for you to authorize access.
5

Authorize in the Meta window

Confirm your Meta Business account and the WABA. When it’s done, the window closes on its own.
6

Select the number

Choose the number from the list that appears, with its quality rating (High, Medium, or Low).
7

Enter the PIN

Type the 6-digit two-step verification PIN and click Confirmar (Confirm).
If the browser blocks the Meta window, allow pop-ups for Tartini and click Conectar com Meta again.

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Reconnect a WABA channel

Use this when Meta’s authorization expires or when you need to switch numbers.
1

Open the channel menu

In Configurações > Canais > WABA, click the ⋮ next to the channel.
2

Choose Reconectar

Click Reconectar (Reconnect) and repeat the authorization in the Meta window.

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Track the channel status

  • Conectado (Connected): receiving and sending messages.
  • Conectando (Connecting): the connection is in progress.
  • Desconectado (Disconnected): the channel stopped. Use Sincronizar (Sync) or Reconectar (Reconnect) in the channel menu.

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Frequently asked questions

Between 2 and 5 business days, counting account verification and number provisioning.
Yes. First unlink the number from regular WhatsApp Business, then register it on WABA through an authorized partner (BSP).
WABA is Meta’s official API and lets you send approved templates. WhatsApp Business by QR Code uses an unofficial connection, which the screen itself flags as subject to ban risk and instability.
Not automatically. Meta’s verification badge follows a separate process, outside Tartini.

Related topics

Getting Started with TartiniConnect WhatsApp by QR CodeChannels explained