> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tartini.com.br/llms.txt
> Use this file to discover all available pages before exploring further.

# Get to know the Tartini screen

> The left-hand menu, switching Units, the profile menu, and what changes on mobile.

export const Artigo = ({titulo, href, children}) => <a className="lista-artigos-item" href={href}>
    <span className="lista-artigos-texto">
      <span className="lista-artigos-nome">{titulo}</span>
      {children ? <span className="lista-artigos-desc">{children}</span> : null}
    </span>
    <svg className="lista-artigos-seta" viewBox="0 0 24 24" width="18" height="18" aria-hidden="true">
      <path d="M9 6l6 6-6 6" fill="none" stroke="currentColor" strokeWidth="2" strokeLinecap="round" strokeLinejoin="round" />
    </svg>
  </a>;

export const Lista = ({titulo, children}) => <div className="lista-artigos">
    {titulo ? <p className="lista-artigos-titulo">{titulo}</p> : null}
    <div className="lista-artigos-itens">{children}</div>
  </div>;

Everything in Tartini starts from the left-hand menu, the fixed column that runs along the side of the screen from top to bottom. It shows only what your role can use, so your screen may have fewer items than a colleague's. See [Roles and access explained](/en/visao-geral/papeis-e-acessos).

<Note>
  The Tartini interface is in Portuguese. Screen and button names appear here exactly as on screen, with the translation in parentheses.
</Note>

***

## The main menu

| Item                                           | What it opens                                                                      | Who sees it                                                   |
| ---------------------------------------------- | ---------------------------------------------------------------------------------- | ------------------------------------------------------------- |
| **Página Inicial** (Home)                      | The day's dashboard: setup checklist, operation numbers, or your own conversations | Everyone                                                      |
| **Inbox**                                      | Conversations in progress, with the unread counter                                 | Everyone                                                      |
| **Métricas** (Metrics)                         | Service and AI numbers                                                             | Managers and Administrator                                    |
| **Central de Conversas** (Conversation Center) | The complete conversation history, with filters and export                         | Everyone, each within their own scope                         |
| **Cérebro**                                    | The AI's knowledge, personality, operations, and processes                         | Administrator and Company Manager                             |
| **Scout**                                      | Conversation evaluations and team performance                                      | Everyone, each within their own scope                         |
| **Campanhas** (Campaigns)                      | The AI's campaigns                                                                 | Managers and Administrator, on the Scale and Enterprise plans |

In the bottom-left corner, in the menu's footer, are **Configurações** (Settings), **Feedback**, and your profile.

The menu opens when you hover over it and collapses when you move away. To keep it always open, click the pin in the top-left corner, next to the logo (**Fixar sidebar**, Pin sidebar). The choice is saved in your browser.

<Note>
  **Campanhas** (Campaigns) appears in the menu even when the plan doesn't unlock the feature. On opening, the screen shows the upgrade notice with the minimum plan required.
</Note>

***

## Switch Units

In the top-left corner of the screen, right below the logo and with the menu open, there's a button showing the name of the Area and Unit you're in. Click it to open **Trocar Unidade** (Switch Unit) and choose another from the list; the current Unit is marked. The Inbox, the Home page, and the metrics then show the chosen Unit.

When there are new service interactions in other Units, this button shows a black counter. The same modal opens from the profile menu, in the bottom-left corner, under **Unidade** (Unit). On mobile, use **Unidade** (Unit) in the bottom bar.

***

## The profile menu

Hover over your name, in the bottom-left corner of the screen, in the menu's footer:

* **O seu nome** (Your name) opens [User settings](/en/conta/perfil-e-notificacoes).
* **Unidade** (Unit) opens **Trocar Unidade** (Switch Unit).
* **Página de Status** (Status Page) shows whether SAN's services are up.
* **Documentação** (Documentation) opens this help center.
* **Políticas e Termos** (Policies and Terms) opens SAN's contracts.
* **Tema escuro** (Dark theme) or **Tema claro** (Light theme) switches the appearance. The preference is saved in the browser.
* **Sair** (Log out) ends the session on this device.

***

## Send feedback

The **Feedback** item, in the footer of the left menu, opens **Enviar Feedback** (Send Feedback). Choose the type (**Sugestão** \[Suggestion], **Bug**, **Dúvida** \[Question], or **Elogio** \[Compliment]), write at least ten characters, and, if it helps, use **Capturar tela** (Capture screen) or **Anexar imagem** (Attach image). The screen you were on is sent along with the message.

<Tip>
  To report an error, use the **Bug** type and describe how to reproduce it. The screen capture shows support exactly what you saw.
</Tip>

***

## On mobile

On screens narrower than 1024 pixels, the left menu gives way to a bottom bar with **Início** (Home), **Inbox**, **Unidade** (Unit), and **Config** (Settings). Inside a conversation the bar disappears, to free up space. In Settings, the menu button at the top opens the list of sections.

***

## The banners at the top

Three banners can appear above the content:

* **Yellow or red credits banner.** The month's credits ran out, or the extra margin too. See [What happens when credits run out](/en/creditos/quando-os-creditos-acabam).
* **Subscription banner.** The subscription isn't active and the account has entered read-only mode. See [Subscription](/en/creditos/assinatura).
* **Upgrade notice.** The screen you opened requires a bigger plan. See [Plans and what each one unlocks](/en/visao-geral/planos-e-recursos).

***

## FAQ

<AccordionGroup>
  <Accordion title="I don't see Cérebro in the menu. Why?">
    The Cérebro configures the entire company, and only the Administrator and the Company Manager see it. Ask one of them for the change you need.
  </Accordion>

  <Accordion title="The menu disappeared and I only see icons.">
    The menu is collapsed. Hover over it to open it, or pin it with the pin at the top.
  </Accordion>

  <Accordion title="I'm seeing conversations from another Unit.">
    Check the Unit name in the top-left corner, below the logo. If it's the wrong one, click it and switch.
  </Accordion>
</AccordionGroup>

***

## Related articles

<Lista>
  <Artigo titulo="Roles and access explained" href="/en/visao-geral/papeis-e-acessos">Who sees what on each screen.</Artigo>
  <Artigo titulo="The Home page explained" href="/en/metricas/pagina-inicial">The day's dashboard for managers and agents.</Artigo>
</Lista>


## Related topics

- [Getting Started with Tartini](/en/primeiros-passos/guias/comecando-com-o-tartini.md)
- [Get to know the Inbox](/en/inbox/conheca-o-inbox.md)
- [Best Practices for Writing AI Knowledge](/en/primeiros-passos/boas-praticas/escrever-para-a-ia.md)