> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tartini.com.br/llms.txt
> Use this file to discover all available pages before exploring further.

# Complete Your First Access

> What happens the first time the account owner signs in: password, two-factor authentication, company name, and structure.

export const Artigo = ({titulo, href, children}) => <a className="lista-artigos-item" href={href}>
    <span className="lista-artigos-texto">
      <span className="lista-artigos-nome">{titulo}</span>
      {children ? <span className="lista-artigos-desc">{children}</span> : null}
    </span>
    <svg className="lista-artigos-seta" viewBox="0 0 24 24" width="18" height="18" aria-hidden="true">
      <path d="M9 6l6 6-6 6" fill="none" stroke="currentColor" strokeWidth="2" strokeLinecap="round" strokeLinejoin="round" />
    </svg>
  </a>;

export const Lista = ({titulo, children}) => <div className="lista-artigos">
    {titulo ? <p className="lista-artigos-titulo">{titulo}</p> : null}
    <div className="lista-artigos-itens">{children}</div>
  </div>;

When the account is created by SAN, the owner signs in through the client area, and Tartini asks for three things before unlocking the Home page: a password, the company name, and the structure. If the company requires two-factor authentication, it comes between the password and the name.

<Note>
  This path is for the account owner. Anyone invited by a colleague should follow [Accept the invite and activate your account](/en/primeiros-passos/configuracao/aceite-um-convite).

  The Tartini interface is in Portuguese. Screen and button names appear here exactly as on screen, with the translation in parentheses.
</Note>

***

## Sign in through the client area

Click the Tartini access link in the [SAN client area](https://painel.saninternet.com). The **Autenticando...** (Authenticating...) screen appears for a moment, and Tartini opens at the next step.

<Note>
  If you see "Token inválido ou expirado", request a new link through the client area.
</Note>

***

## Step 1 of 3: create your password

On the **Bem-vindo! Crie sua senha** (Welcome! Create your password) screen, type your **Senha** (Password, at least six characters), repeat it in **Confirme a senha** (Confirm password), and click **Continuar** (Continue). Once your password is created, you can also sign in through [talk.saninternet.com](https://talk.saninternet.com), without going through the client area.

***

## If the company requires it: protect your account

When the company requires two-factor authentication, the **Proteja sua conta** (Protect your account) screen appears before the company name, and no other screen opens until you finish it. The wizard has three steps: confirm your password, scan the code with an authenticator app, and save the recovery codes. See [Turn on two-factor authentication](/en/conta/autenticacao-em-dois-fatores).

***

## Step 2 of 3: name your company

On the **Como se chama sua empresa?** (What's your company called?) screen, type the name (up to one hundred characters) and click **Continuar** (Continue). It's the name that identifies your operation across the whole platform, and it can be changed later in **Configurações > Empresa > Informações** (Settings > Company > Information).

***

## Step 3 of 3: build the structure

On the **Como sua empresa é organizada?** (How is your company organized?) screen, choose one of the three models:

| Model                                   | When to use it                                    |
| --------------------------------------- | ------------------------------------------------- |
| **Simples** (Simple)                    | A single store, office, or operation in one place |
| **Múltiplas unidades** (Multiple units) | Several stores or branches under the same brand   |
| **Áreas e unidades** (Areas and units)  | Departments or divisions, each with its own units |

For the last two, type the name of each unit (and each area). To finish with **Áreas e unidades**, at least one area needs a name and a filled-in unit; anything left blank is discarded. Click **Continuar**.

<Note>
  The structure can be changed later in **Configurações > Empresa > Áreas & Unidades** (Settings > Company > Areas & Units). See [Areas and Units](/en/equipe/areas-e-unidades).
</Note>

***

## You've arrived at the Home page

The Home page opens with the setup checklist. Follow [Get Your Operation Ready with the Checklist](/en/primeiros-passos/configuracao/checklist-de-preparacao).

***

## Frequently asked questions

<AccordionGroup>
  <Accordion title="I closed the browser partway through. Did I lose my progress?">
    No. When you sign in again, Tartini takes you to the step where you left off.
  </Accordion>

  <Accordion title="I can't get past the two-factor authentication screen.">
    The company requires this feature, so it needs to be completed. If you can't finish it now, use **Sair da conta** (Sign out) and come back later.
  </Accordion>
</AccordionGroup>

***

## Related articles

<Lista>
  <Artigo titulo="Get Your Operation Ready with the Checklist" href="/en/primeiros-passos/configuracao/checklist-de-preparacao">The steps on the Home page.</Artigo>
  <Artigo titulo="Sign in to Tartini and recover your password" href="/en/conta/entrar-e-recuperar-senha">The everyday sign-in screen.</Artigo>
</Lista>


## Related topics

- [Frequently Asked Questions for Beginners](/en/primeiros-passos/perguntas-frequentes/iniciantes.md)
- [Sign in to Tartini and recover your password](/en/conta/entrar-e-recuperar-senha.md)
- [Create Your Account](/en/primeiros-passos/configuracao/crie-sua-conta.md)