> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tartini.com.br/llms.txt
> Use this file to discover all available pages before exploring further.

# Invite and Manage Users

> Invite your team, define what each person can access, and keep access always up to date.

export const Artigo = ({titulo, href, children}) => <a className="lista-artigos-item" href={href}>
    <span className="lista-artigos-texto">
      <span className="lista-artigos-nome">{titulo}</span>
      {children ? <span className="lista-artigos-desc">{children}</span> : null}
    </span>
    <svg className="lista-artigos-seta" viewBox="0 0 24 24" width="18" height="18" aria-hidden="true">
      <path d="M9 6l6 6-6 6" fill="none" stroke="currentColor" strokeWidth="2" strokeLinecap="round" strokeLinejoin="round" />
    </svg>
  </a>;

export const Lista = ({titulo, children}) => <div className="lista-artigos">
    {titulo ? <p className="lista-artigos-titulo">{titulo}</p> : null}
    <div className="lista-artigos-itens">{children}</div>
  </div>;

With the user list organized, you know who's active, what each person can access, and who still needs to accept their invite.

<Note>
  Who can see the list: Administrator, Company Manager, Area Manager, and Unit Manager. Editing, managing access, and deactivating are actions only the Administrator can do.

  The Tartini interface is in Portuguese. Screen and button names appear here exactly as on screen, with the translation in parentheses.
</Note>

***

## Understand statuses and access

Where to find it: **Configurações > Empresa > Usuários** (Settings > Company > Users).

Each user appears with a status:

* **Ativo** (Active): accesses the system normally.
* **Inativo** (Inactive): can no longer sign in, until reactivated.
* **Pendente** (Pending): received the invite and hasn't created a password yet.
* **Expirado** (Expired): the invite has gone more than 24 hours without a response.

The **Acessos & permissões** (Access & permissions) column shows the user's main assignment and how many others they have. Click to open all their assignments, with the level of each one: the whole company, an area, or a unit.

***

## Add a user

You can invite someone new or link a person who already exists at the company to more areas and units.

Where to find it: **Configurações > Empresa > Usuários**, **Adicionar Usuário** (Add User) button.

<Steps>
  <Step title="Open the wizard">Click **Adicionar Usuário**.</Step>
  <Step title="Fill in the information">For a new person, enter **Nome** (Name) and **E-mail** (Email). To link someone who already exists, choose the user from the list.</Step>
  <Step title="Define access">Select the company, area, or unit, and choose the role for each one.</Step>
  <Step title="Confirm">Review the summary and click **Confirmar** (Confirm).</Step>
</Steps>

<Note>
  Access is hierarchical. Assign the role only at the highest level the person needs: everything below is automatically covered. For positions in different areas, assign each branch separately.
</Note>

A new person receives an email to create their password and appears in the list as **Pendente** until they accept the invite.

***

## Resend the invite

Where to find it: **Configurações > Empresa > Usuários**, the user row's options menu.

<Steps>
  <Step title="Find the user">Find the row with **Pendente** or **Expirado** status.</Step>
  <Step title="Resend">Open the row's options menu and click **Reenviar convite** (Resend invite).</Step>
</Steps>

<Note>
  The invite is marked as Expired 24 hours after it's sent. Resending it gives the person a new deadline to create their password.
</Note>

***

## Deactivate or reactivate a user

Deactivating removes system access without deleting the person's history.

Where to find it: **Configurações > Empresa > Usuários**, the user row's options menu.

<Steps>
  <Step title="Open the menu">Click the user row's options menu.</Step>
  <Step title="Choose the action">Click **Inativar** (Deactivate, for Ativo status) or **Reativar** (Reactivate, for Inativo status).</Step>
  <Step title="Confirm">Click **Sim** (Yes) in the confirmation window.</Step>
</Steps>

<Note>
  You can't deactivate yourself, the account owner, or an invite that's still pending. To remove someone from the company, deactivate them: there's no way to delete a user.
</Note>

***

## Manage a user's access

Where to find it: **Configurações > Empresa > Usuários**, options menu > **Gerenciar acessos** (Manage access).

<Steps>
  <Step title="Open the panel">In the user row's options menu, click **Gerenciar acessos**.</Step>
  <Step title="Adjust the tree">Check or uncheck company, areas, and units, and choose the role for each new selection.</Step>
  <Step title="Save">Click **Salvar alterações** (Save changes).</Step>
</Steps>

<Note>
  Only the Administrator can grant the Administrator role. An Area Manager or Unit Manager can only grant roles within their own structure. Every user needs at least one access: to block someone, use Inativar.
</Note>

The account owner appears with the **Admin** badge, and their access can't be changed by anyone.

If the list doesn't show the change right away, refresh the page.

***

## Frequently asked questions

<AccordionGroup>
  <Accordion title="How do I remove someone from the company?">
    Use **Inativar**, in the user row's options menu. There's no way to delete a user in the interface.
  </Accordion>

  <Accordion title="Why don't I see the option to resend the invite?">
    It only appears for users with Pendente or Expirado status.
  </Accordion>

  <Accordion title="Who can grant the Administrator role?">
    Only someone who is already an Administrator. Company Manager, Area Manager, and Unit Manager don't see this option.
  </Accordion>

  <Accordion title="Can an Area Manager grant access outside their area?">
    No. Area Manager and Unit Manager can only grant roles within their own structure.
  </Accordion>
</AccordionGroup>

***

## Related articles

<Lista>
  <Artigo titulo="Build the Structure in Areas and Units" href="/en/equipe/areas-e-unidades">Create the areas and units where users will work.</Artigo>
  <Artigo titulo="Roles and access explained" href="/en/visao-geral/papeis-e-acessos">See what each role can see at each level.</Artigo>
</Lista>


## Related topics

- [Accept the Invite and Activate Your Account](/en/primeiros-passos/configuracao/aceite-um-convite.md)
- [Getting Started with Tartini](/en/primeiros-passos/guias/comecando-com-o-tartini.md)
- [Sotto explained](/en/agentes/sotto/o-sotto-explicado.md)