> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tartini.com.br/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up contact fields

> Define the data Tino collects during the conversation, which the team can also fill in on the contact record.

export const Artigo = ({titulo, href, children}) => <a className="lista-artigos-item" href={href}>
    <span className="lista-artigos-texto">
      <span className="lista-artigos-nome">{titulo}</span>
      {children ? <span className="lista-artigos-desc">{children}</span> : null}
    </span>
    <svg className="lista-artigos-seta" viewBox="0 0 24 24" width="18" height="18" aria-hidden="true">
      <path d="M9 6l6 6-6 6" fill="none" stroke="currentColor" strokeWidth="2" strokeLinecap="round" strokeLinejoin="round" />
    </svg>
  </a>;

export const Lista = ({titulo, children}) => <div className="lista-artigos">
    {titulo ? <p className="lista-artigos-titulo">{titulo}</p> : null}
    <div className="lista-artigos-itens">{children}</div>
  </div>;

Each contact field stores one piece of information about the person, such as company name, email, or budget, along with the exact question Tino asks to get it.

<Note>
  Who sees this: Administrator and Company Manager. Requires the Scale plan.

  The Tartini interface is in Portuguese. Screen and button names appear here exactly as on screen, with the translation in parentheses.
</Note>

<Note>
  "Campos do contato" (Contact Fields) was previously called "Qualificação" (Qualification) internally. That old name no longer appears on this screen or on the contact record.
</Note>

***

## Create a field

By default, no fields are set up.

Where to find it: **Cérebro > Operações > Campos do Contato** (Brain > Operations > Contact Fields).

<Steps>
  <Step title="Open the form">Click **Adicionar campo** (Add field).</Step>
  <Step title="Define the key">Fill in **Chave (identificador único)** (Key (unique identifier)), for example `budget`, with no spaces or special characters.</Step>
  <Step title="Define the display name">Fill in **Label (nome exibido)** (Label (displayed name)), for example "Orçamento disponível".</Step>
  <Step title="Choose the type">Select the expected format in **Tipo do campo** (Field Type): Texto (Text), Número (Number), Moeda (Currency), Data (Date), Sim/Não (Yes/No), E-mail, Telefone (Phone), or URL.</Step>
  <Step title="Write the question">Fill in **Pergunta para coleta** (Question to ask) with the exact question Tino will ask.</Step>
  <Step title="Mark whether it's required">Turn on **Obrigatório** (Required) if Tino should keep asking for this information before moving on.</Step>
  <Step title="Save">Click **Adicionar** (Add).</Step>
</Steps>

<Note>
  Key, label, and question can't repeat across fields that are already set up. All three are required to save.
</Note>

***

## See the live conversation example

Next to the form, a panel simulates how Tino would collect these fields in a real conversation, and reacts to every field you add or edit, even before you save.

Where to find it: **Cérebro > Operações > Campos do Contato**, **Exemplo de conversa** (Conversation Example) panel.

<Note>
  With no fields set up, the panel shows an empty state asking you to add fields first.
</Note>

***

## Edit or delete a field

Where to find it: **Cérebro > Operações > Campos do Contato**, click any card in the list.

<Steps>
  <Step title="Open the card">Click the field you want to change.</Step>
  <Step title="Adjust the data">Change the key, the label, the type, the question, or whether it's required.</Step>
  <Step title="Save or delete">Click **Salvar** (Save), or **Excluir** (Delete) to remove the field, with confirmation.</Step>
</Steps>

<Note>
  The order of the fields is the order they were created in. There's no manual reordering on this screen.
</Note>

***

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Why do I sometimes see 'Qualificação' instead of 'Campos do contato'?">
    The interface only has "Campos do contato" (Contact Fields). "Qualificação" is an old internal name that no longer appears for users.
  </Accordion>

  <Accordion title="Can I reorder the fields on the screen?">
    There's no reordering control. The order is the order of creation.
  </Accordion>

  <Accordion title="Does the field appear on the contact record even if the customer never talks to Tino?">
    Yes. The team can also fill in the fields manually on the contact record.
  </Accordion>
</AccordionGroup>

***

## Related articles

<Lista>
  <Artigo titulo="Set up clarifications" href="/en/cerebro/esclarecimentos">Define when Tino asks for more information.</Artigo>
  <Artigo titulo="Set up contact statuses" href="/en/cerebro/status-de-contato">Organize where each contact stands in the relationship.</Artigo>
</Lista>


## Related topics

- [Set up contact statuses](/en/cerebro/status-de-contato.md)
- [Pull contacts from external systems](/en/campanhas/contatos-de-campanha.md)
- [Set up clarifications](/en/cerebro/esclarecimentos.md)