> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tartini.com.br/llms.txt
> Use this file to discover all available pages before exploring further.

# Organize processes into groups

> Bring together the processes a campaign can use and set the specific output path for that set.

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A group brings together the processes a campaign can chain, with its own output path, without affecting how each process behaves in any other situation.

<Note>
  Who sees this: Administrator and Company Manager. Requires the Scale plan.

  The Tartini interface is in Portuguese. Screen and button names appear here exactly as on screen, with the translation in parentheses.
</Note>

***

## Create a group

By default, a new group starts marked as **fluxo próprio** (own flow), without inheriting the global path.

Where to find it: **Cérebro > Processos > Grupos** (Brain > Processes > Groups).

<Steps>
  <Step title="Open the form">Click **Novo grupo** (New group) (or **Criar primeiro grupo** (Create first group), if there isn't one yet).</Step>
  <Step title="Write the name">Fill in **Nome** (Name), for example "Suporte financeiro".</Step>
  <Step title="Describe the group (optional)">Fill in **Descrição** (Description) with what the group is for.</Step>
  <Step title="Add processes">Select a process in the **Adicionar processo ao grupo…** (Add process to group…) field and click **Adicionar** (Add).</Step>
  <Step title="Save">Click **Criar grupo** (Create group).</Step>
</Steps>

<Note>
  Saving always replaces the group's entire set of processes with the current list on the screen; it doesn't add to what already existed.
</Note>

***

## Mark the starting process

The star next to a process defines where the group's campaign begins. It's optional.

Where to find it: **Cérebro > Processos > Grupos**, inside the group's settings.

<Steps>
  <Step title="Find the process">Find the process that should open the campaign.</Step>
  <Step title="Mark the star">Click the star icon next to the name.</Step>
</Steps>

***

## Import the global path when adding a process

When you add a process, you choose whether it comes in with its own path inside the group or brings the global path as a starting point.

<Steps>
  <Step title="Turn on the import, if you want">Turn on **Importar fluxo global ao adicionar** (Import global flow on add) before choosing the process.</Step>
  <Step title="Add the process">The process comes in marked for import, shown as a preview until you save.</Step>
  <Step title="Save">When you save the group, the processes the global path points to also come in, nested under the original process.</Step>
</Steps>

<Note>
  Removing a process that brought others in by import removes the imported ones too. An imported process can't be removed on its own, separate from the parent that brought it in.
</Note>

***

## Edit the group's path (the group's flow)

Once saved, each group has its own editable graph, called **Fluxo do grupo** (Group flow), separate from each process's global path.

Where to find it: the group's settings, **Fluxo** (Flow) tab.

<Steps>
  <Step title="Choose the mode">Select **Herdar fluxo global** (Inherit global flow) (what you set here only overrides this campaign) or **Fluxo próprio do grupo** (Group's own flow) (ignores the global path completely).</Step>
  <Step title="Focus on a process">In the top bar, click the process you want to edit.</Step>
  <Step title="Edit an output">Click an outcome chip on the graph and fill in the target: another process, triage, transfer to a department, or closing.</Step>
  <Step title="Save the output">Click **Salvar saída** (Save output).</Step>
</Steps>

<Note>
  Editing an output here doesn't change the process's global path in other campaigns. Only one problem is treated as a real failure in the **Saúde do fluxo** (Flow health) panel: a cycle with no way out.
</Note>

***

## Frequently asked questions

<AccordionGroup>
  <Accordion title="If I remove a process from the group, do the ones I imported with it also leave?">
    Yes. Removing a process also removes everything it brought in by import.
  </Accordion>

  <Accordion title="Does editing the Fluxo do grupo change the process in other campaigns?">
    No. The edit stays restricted to this campaign; the process's global path remains independent.
  </Accordion>

  <Accordion title="Does a process with no output defined break the service?">
    No. By default, any outcome with no explicit rule falls back to triage.
  </Accordion>
</AccordionGroup>

***

## Related articles

<Lista>
  <Artigo titulo="Map processes from conversations" href="/en/agentes/quattro/mapeie-processos">Build and publish the process before grouping it.</Artigo>
  <Artigo titulo="Track the process Catalog" href="/en/cerebro/consistencia-e-insights">See structural problems in the process records.</Artigo>
</Lista>


## Related topics

- [Connect external tools to the AI](/en/integracoes/conectores.md)
- [Training the Cérebro](/en/primeiros-passos/guias/treinando-o-cerebro.md)
- [Processes explained](/en/cerebro/processos-explicados.md)
